Senior Operations Engineer at Defiant Inc. () (allows remote)

Senior Operations Engineer at Defiant Inc. () (allows remote)

Defiant, Inc. is the author of Wordfence, the plugin responsible for securing over 2 Million active WordPress websites. We are the most popular security product for WordPress publishers.

We are looking for a senior operations engineer to join our talented team. Applicants need the following:

  • At least 5 years of experience working in operations with a solid and complete foundational knowledge of operations.
  • The ability to bring to life a production environment with applications and supporting services.
  • The ability to manage servers and services in a high traffic production environment and to deploy new applications, servers and services into that environment.
  • To be nimble, come up with creative solutions and have a mature approach to operations.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Team player with a positive attitude in a fast-paced environment.

We are a small, fast moving and fast growing company with a loyal customer base who love our products and services. We pride ourselves on providing a world-class product with exemplary customer service.

If you’re passionate about engineering great software and would like to help secure the web, this is your dream job. We have a friendly, highly capable team with a sense of humor. We also move fast. Our world-class team receives a commensurate compensation package. We take our team’s family time seriously and don’t ask you to work long hours if we can avoid it. We use cloud-based services for our workflow so you can live anywhere and contribute to our growth.

While Defiant is high growth, we are not a startup. The company is still controlled by the founders, we are profitable and have been for several years. Defiant is a stable, yet fast-growing company.

Skills & Requirements

At Defiant, ‘trust’ is our number one value. We trust that team members will grab a problem, research, and implement a solution. You won’t be shy about asking for help when you need it, but you can respond self sufficiently when needed.

This is a remote working position but may require intermittent travel to the Seattle area.

The specific skills we require for this position are:

  • Experience with PHP and Node, Perl is a plus. This is not a programming position but we run a large number of servers and services. The role will require that you are adept with code to manage services efficiently.
  • Experience with RabbitMQ.
  • Experience with Ansible.
  • Strong with MySQL, specifically performance optimization.
  • Ability to collaborate with a team using Git and svn when needed.
  • Strong on Apache and Nginx.
  • Adept with Linux, and Ubuntu specifically. Familiarity with Debian a plus.
  • Experience with AWS.
  • Familiarity with virtualization including KVM, Proxmox and Virsh as well as guest performance tuning.
  • Strong understanding of networking, including TCP/IP at all layers of the OSI, routing, switching and the ability to analyze network traffic for problems.
  • Experience with and supporting security infrastructure is a plus, but not required – firewalls specifically SonicWall, IPS/IDS, VPN, various monitoring tools.
  • A strong interest in information security.
  • The ability to manage physical machines, including performing BIOS upgrades, managing hot swappable SCSI disks and everything else related to physical hardware.

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