ScanScape: Field Service Representative

ScanScape: Field Service Representative

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Headquarters: Chicago, IL


Who is ScanScape and who do we serve?
Scanscape a subsidiary of leading market research firm IRI (originally founded in 1979) provides in-store data collection and retail audit services that collect information for over 95% of the Fortune Global 500 in the Consumer Packaged Goods (CPG) industry.  ScanScape provides information including in-store conditions and solutions to manufacturers and retailers. Collected data is used to focus on assessing, comparing, and optimizing in-store performance, enabling manufacturers and retailers to improve their return on retail execution investment.  
will I do as a Field Service Representative and what does ScanScape offer?
The Field Service Representative scans bar code
data located in store displays, shelf observations, feature ads, and
promotional conditions. ScanScape offers a reasonably flexible
schedule and competitive hourly compensation which gives you the potential to
earn more money depending on your efficiency and productivity. We also offer paid
sick time, travel pay in accordance to specifications along with a 401K plan
and other benefits.
What are the responsibilities of a Field Service

– Work
hours range from 10-29 hours a week, depending on weekly projects 
– Use
of IRI’s collection equipment (Topaz device – Samsung Galaxy Grand 2)
– Answer
survey questions about store conditions, activities, product displays and
product counts
– Accountability
for your assigned Topaz device and perform basic maintenance 
– Enter
accurate timekeeping data on the Topaz timesheet 
– Communicate
schedule changes in a timely manner to your Field Manager 
– Some
flexibility within established 
guidelines to set your own schedule to service stores (generally
– Effectively
perform projects within deadlines and be detailed orientated
– Demonstrate
a willingness to cover open additional tasks as assigned
– Field Service Representatives may be asked occasionally
to participate in peer training
What are the
qualifications for a Field Service Representative?
In addition to the above skills set, the ideal candidate must possess the
– Reliable
vehicle with proof of liability auto insurance (100/300) and a valid driver’s
– Ability
to lift up to 25 lbs., reach up to 6 feet, and to bend/ stretch/ stoop and
stand up to 5 hours 
– Ability
to perform repetitive scanning operations while wearing a Topaz device
– Daily
access to a landline phone line, digital phone line, or wireless internet
connection to upload data from the Topaz device.  – Candidates
own a personal home PC with internet connection and email
– Basic
understanding of computers including Microsoft windows
– Professionalism
in appearance and attitude
– Strong
verbal, written, communication, and comprehension skills
– High
school education or GED preferred
– Experience
involving data collection in a retail environment is a plus but not required

To apply: Check out our website at or send an email to

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